Getting Started

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  • Creating Your Account
  • Exploring the Dashboard
  • Understanding Tokens & Plans

AI Bots

5
  • Introduction
  • Creating Your First AI Bot
  • Customizing Your AI Bot
  • Training Your AI Bot
  • Embedding Your AI Bot

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  • Using Templates in Creative Suite

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  • Introduction

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  • Step by Step Process – Step 1
  • Introduction

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Introduction

2 min read

🌟 What Are AI Bots?

Lunify’s AI Bots empower you to create, customize, and train your own chatbots — designed to meet your specific requirements. Once built, these bots can be seamlessly embedded into your website with minimal effort.

They are fully customizable, brand‑ready, and built to enhance user engagement by enabling real‑time interactions with your visitors. Bots can:

  • Provide instant answers to inquiries.
  • Offer personalized recommendations.
  • Streamline the visitor experience from first click to conversion.

🎨 Full Customization

You have complete control over the look and behavior of your bots:

  • Adjust colors, logos, and avatars to reflect your brand identity.
  • Create unlimited chatbots for different purposes or sections of your site.
  • Train bots to adapt to evolving user needs.
  • Personalize welcome messages to greet visitors in engaging ways.
  • Access and review chat history to gain insights into user behavior and feedback.

There’s no limit to the number of bots you can create, making it easy to tailor them for different business objectives.

🚀 What’s New in v2

The latest version of AI Bots introduces powerful upgrades:

  • Brand‑New Design – Sleek, modern, and fully customizable.
  • Customizable Homepage – Add links, sections, and channels.
  • Knowledge Base (SelfAssist) – Built‑in searchable help center for instant answers.
  • Lead Capture – Collect emails and contact details via forms synced with your CRM.
  • File Attachments & Emoji Support – Make conversations more personal and interactive.
  • GDPR Compliance – Consent messages for data privacy.
  • CRM Integration – Sync leads and customer data seamlessly.
  • New Inbox – Smarter command center with:
  • Ticket tracking and status management
  • Conversation search
  • Pinning important chats
  • Advanced filters for organization

(Coming Soon: Call Center Agent integration for hybrid AI + human support.)

👥 Who Are AI Bots For?

  • Businesses & Startups – Automate customer support and onboarding.
  • Marketers & Sales Teams – Qualify leads, answer product questions, and boost conversions.
  • Support Teams – Manage FAQs and escalate complex issues.
  • Educators & Communities – Provide instant answers and resources.

✅ Summary

Lunify AI Bots are more than simple chat widgets — they’re scalable digital assistants. With unlimited customization, seamless embedding, and advanced features like CRM integration and lead capture, they help you engage visitors, capture leads, and provide support at scale.

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Updated on Nov 5, 2025
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